Terms and conditions

Lizcabs and Liz’s Private Hire operate on a prebooking service only. All quotes are fixed price unless the customer changes the route or time.

 

 

Refund Policy
If a deposit has been paid (at the discretion of operator) Full refund will be issued on the following grounds

  • Prepaid bookings notified 24 hours prior to the actual pick up time.
  • If the passenger missed a flight or train and informed us in advance either by phone or by email.
  • Medical exceptions with proof.

 

No refund will be issued for following.

  • If the passenger books for wrong date/wrong flight number or other misleading information.
  • If the passenger leaves the airport or any other agreed pick up address without informing us for any reason.
  • If the scheduled pick up is delayed by more than 15 mins and we pull away. (Not applicable to Airports and docks.)

 

Any prebooked regular accounts held with Lizcabs will be charged at full cost unless 48 hours notice is given.  

 

Airports & Docks

All airport arrivals will include 1 hour waiting time and parking in the quoted price after the flight has landed, thereafter we charge an additional £5 for every 15 minutes plus excess parking costs.


Bank Holidays and out of hours (12am – 7am)

Additional surcharge of 50% on the price listed will be added on the following dates 25th and 26th December and 1st of January.

 

25% increase also on out of hours bookings.

 

 

Payments by bank transfer to,

Lizcabs

HSBC

Sort code: 40 24 28

Account Number: 21472313

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